Shanghai Airport Authority, established on 28 May 1998, operates and manages Shanghai Pudong International Airport and Hongqiao International Airport as a whole with the authorisation of Shanghai Municipal State-owned Assets Supervision and Administration Commission.
In accordance with the national strategy of making China strong in civil aviation, Shanghai Airport Authority plays a key role in the development of Shanghai’s aviation hub. It is committed to developing a world-class aviation hub which provides the best air services to support building Shanghai into a distinguished global city.
In 2016, Shanghai Pudong and Hongqiao International airports collectively exceeded the 100 million passenger mark for the first time, making Shanghai one of the top five destination cities in the world. That growth accelerated further in 2017 as passenger traffic across both airports reached 112 million. Cargo traffic at both airports was 4.23 million tons in 2017, ranking Shanghai among the top three cities with over 4 million tons of annual air cargo. Currently, there are 110 airlines operating scheduled flights in Shanghai, connecting 297 cities in 47 countries around the world.
Diageo is a global leader in beverage alcohol with an outstanding collection of brands including Johnnie Walker, Crown Royal, JεB, Buchanan’s and Windsor whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.
Diageo is listed on both the London Stock Exchange (DGE) and the New York Stock Exchange (DEO) and our products are sold in more than 180 countries around the world. For more information about Diageo, our people, our brands, and performance, visit us at www.diageo.com. Visit Diageo’s global responsible drinking resource, www.DRINKiQ.com, for information, initiatives, and ways to share best practice.
Celebrating life, every day, everywhere.
Dufry is the world’s leading global travel retailer, operating close to 2,200 duty free and duty paid shops in around 380 locations across 64 countries in all five continents. With over 60 years of experience in travel retail, Dufry provides its customers with access to prestigious products from more than 1,000 suppliers of the most renowned global and local brands. The retail channels where Dufry is present are airports, cruise lines, seaports, border shops, railway stations and downtown tourist areas.
The company’s more than 28,000 employees serve the needs of the customers in different shop concepts such as general travel retail shops, convenience stores, brand boutiques, specialised shops and theme stores, as well as in Dufry Shopping, which is a duty paid concept dedicated to domestic passengers. The Dufry retail brand portfolio includes World Duty Free, Nuance, Hudson, Hellenic Duty Free Shops, RegStaer, Duty Free Shop Argentina, Duty Free Shop Uruguay and Colombian Emeralds.
Dufry’s unique geographic footprint and the comprehensive portfolio of retail concepts generates added value for landlords and suppliers alike. While landlords benefit from the company’s extensive know-how on customer shopping habits and its ability to maximise retail revenues, suppliers get access to a unique window display opportunity to showcase their global brands and products around the world in a mix of mature and emerging markets and ultimately to increase sales. Last but not least, Dufry – as a public company listed on the Swiss and Brazilian stock exchanges – is a financially strong business partner able to realise state-of-the-art retail environments, including the latest digital technologies, to convey seamless shopping experiences to travellers.
One of the four divisions of the Lagardère Group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry. Operating 4,431 stores across travel essentials, duty free and foodservice in airports, railway stations and other concessions in 34 countries worldwide, Lagardère Travel Retail generates €4.5 billion sales (managed 100%).
Lagardère Travel Retail has a unique holistic approach aimed at maximising value for travellers, landlords and brands. Lagardère Travel Retail exceeds traveller’s expectations throughout their journey, thanks to a focus on their experiences, an in-depth understanding of their purchasing patterns, a strong focus on innovation and high standards of quality in execution. In addition, the company offers a comprehensive concept portfolio in travel essentials, duty free and foodservice with travel-exclusive proprietary brands and a tailored selection of partner brands.
Lagardère Travel Retail optimises its landlords’ assets and partners’ brands through creative solutions, high flexibility, great diversity and possible cross-business initiatives. The company is recognised for its proven operational excellence and superior SPP growth delivered by empowered local teams, every day.
L’Oréal, the world’s leading beauty company, has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of international, diverse and complementary brands. L’Oréal is aiming to win over new consumers with its universalization strategy, which seeks to meet the diverse beauty needs of men and women around the world.
Travel retail is considered at L’Oréal as a “sixth continent.” All of the Group’s major brands, from Luxury (Lancôme, Yves Saint Laurent, Armani, Kiehl’s, Urban Decay…) to Mass-Market (L’Oréal Paris,Essie…), from dermo-cosmetics (Vichy, La Roche Posay) to haircare products (Kérastase) have the opportunity to develop on this ‘sixth continent’.
Travel retail plays a strategic role in showcasing 23 L’Oréal brands and in recruiting new consumers. As such, this channel can contribute to recruit new consumers. L’Oréal is constantly adapting to the increasing diversity of travellers across the world and is ideally positioned to offer them the products they seek, whatever their beauty rituals or their purchasing power. Within travel retail, L’Oréal is the only Group to offer such a varied and complete range of beauty products. L’Oréal already has extensive expertise and strong relationships with client-retailers, and has high ambition for the future of the channel.
Mars International Travail Retail brings global confectionery brands such as M&M’S®, Snickers®, Galaxy®, Maltesers®, Twix®, Skittles® and Extra® to billions of travelers all over the world.
Part of Mars Wrigley Confectionery, the world’s leading manufacturer of chocolate, chewing gum, mints and fruity confections, we know why travelers shop and what they look for.
Guided by Five Principles that unite the company across geographies, languages, cultures and generations, a close team of 60 global Associates meet consumer needs across the whole confectionery category. Bringing a smile to every journey in a world where every day is a global day.
Pernod Ricard is the world’s number two in wines and spirits with consolidated sales of €9,010 million in FY17. Created in 1975 by the merger of Ricard and Pernod, the Group has undergone sustained development, based on both organic growth and acquisitions: Seagram (2001), Allied Domecq (2005) and Vin&Sprit (2008).
Pernod Ricard holds one of the most prestigious brand portfolios in the sector: Absolut Vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu, Mumm and Perrier-Jouët champagnes, as well Jacob’s Creek, Brancott Estate, Campo Viejo and Kenwood wines.
Pernod Ricard is strongly committed to a sustainable development policy and encourages responsible consumption. Pernod Ricard’s strategy and ambition are based on three key values that guide its expansion: entrepreneurial spirit, mutual trust and a strong sense of ethics.
The organisation gained presence in travel retail in the early 1980s and today global travel retail is one of Pernod Ricard’s largest markets in terms of profit and as a strategic focus for the business. Pernod Ricard Global Travel Retail was restructured in 2017 to enable global consistency and ensure better collaboration with the brands and retail partners, as well as creating seamless brand engagement for travellers across multiple points of their ‘Travel Trail’ journey.
A Global Leader
With impressive sales of US$1.93 billion in 2017, from 27.2 million transactions, Dubai Duty Free has grown into one of the biggest travel retail operators in the world.
Employing 5,900 people, the operation has consistently raised the benchmark for airport retailing – and it continues to grow. Dubai Duty Free currently operates around 37,000sq m of retail space at Dubai International Airport and 2,500sq m at Al Maktoum International. Those numbers will grow in line with the massive development plans for Dubai South, which ultimately will cover some 80,000sq m of retail space.
To date Dubai Duty Free has received 600 industry awards. In 2017 alone the operation was presented with 27 awards including, among others, ‘Global Travel Retailer of the Year’ and ‘Airport Retailer of the Year in Single Location’ for the eighth time in the prestigious Frontier Awards.
In October 2004 Dubai Duty Free launched the Dubai Duty Free Foundation, a charitable body founded under the patronage of H.H. Sheikh Ahmed Bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Duty Free, with Colm McLoughlin as Board Chairman. The Foundation, which aims to raise funds for worthy causes with a particular emphasis on those that directly benefit children, has since donated funds to several charities, both at home and abroad.
Since its launch the Foundation has supported 40 local and 53 overseas charities – a clear manifestation of Dubai Duty Free’s ongoing commitment to the community.
La Prairie is the leader in luxury skincare, present in 90 countries around the world. Synonymous not only with luxury, the La Prairie name evokes innovation, performance, high-touch service and Swissness — the purity, precision and excellence inherent to the extraordinary land that saw the brand’s inception in 1978. La Prairie endeavours to fulfil a quest for timeless beauty through the highest standards of advanced technology combined with exquisite formulations and elegant packaging — elevating skincare to art.
Established in 1927 by Aldo Furlanetto in Bologna, Furla produces bags, shoes, and small leathergoods for both women and men.
The brand looks to the future with a foot grounded in its solid past of time-honoured craftsmanship and a playful originality.
Furla invented the inclusive luxury concept. For over 90 years, the brand has been guided by the idea that ‘every woman deserves beauty and quality at a fair price’.
Established in 1997, Perricone MD is a holistic anti-inflammatory skincare and wellness system comprised of diet, essential dietary supplements, and potent topical skincare solutions. To solve diverse skin concerns, we use science to identify and multiply the natural building blocks of healthy-looking skin. From youth-promoting antioxidants, to advanced neuropeptides that visibly restore firmness and elasticity, we never stop perfecting our science.
With newly appointed CEO Ron Fugate at the helm of our seasoned management team, resources from owner Lion Capital, and a bold, new re-branding campaign, there has never been a more exciting period of growth for Perricone MD.
For Lacoste, Life is a Beautiful Sport!
Since the very first polo was created in 1933, LACOSTE relies on its authentic sportive roots to spring optimism and elegance on the world thanks to a unique and original lifestyle for women, men and children.
With a vision to be the leading player in the premium casual wear market, the crocodile brand is today present in 120 countries through a selective distribution network. Two LACOSTE items are sold every second in the world.
As an international group gathering 10,000 women and men, LACOSTE offers a complete range of products: apparel, leather goods, fragrances, footwear, eyewear, home wear, watches and underwear, all of them being elaborated in the most qualitative, responsible and ethical way. In 2016, the brand garnered a turnover of more than 2 billion euros.
Leonidas was founded in 1913 by Leonidas Kestekides, a Greek confectioner whose lifelong dream was to make the luxury of chocolate accessible to everyone. It has become the mission statement of the Leonidas brand.
In 2013, Leonidas received the recognition of Royal Warrant Holder to the Belgian Royal Court: the culmination of more than 100 years of craftsmanship.
With 1,300 points of sale in 42 countries across Europe, North & South America, Middle East, Africa and Asia, Leonidas is by far the largest specialised chocolates manufacturer in the world today.
The ingredients of success? The preferred Belgian chocolates are made of high-quality ingredients and are affordable to everyone.
Nestlé International Travel Retail (NITR) was created in 1999 as a dedicated business unit and since its creation it has consistently invested in understanding the ever-changing needs of the world’s travellers.
NITR is therefore able to deliver real business value through a range of winning brands, targeted to meet clearly defined shopper needs. KitKat, Smarties, After Eight and Quality Street are all globally recognised brands which are tailored to meet the needs of travellers across the world, whilst Nestlé SWISS is a true industry exclusive proposition and demonstrates Nestlé’s ongoing commitment to the channel.
Travel Food Services is India’s leading travel F&B and retail company, with more than 280 outlets across travel hubs including airports, railway stations, and highways in major metros and other strategic travel centres in India. TFS is committed to transforming the traveller experience through its customised and specially crafted concepts.
With an extensive portfolio of more than 70 in-house and partner brands, TFS serves more than 75 million customers every year and has been catering to people on the move with a variety of cuisines available at diverse formats like restaurants, cafés, bars, food courts and lounges in airports, railway stations and highways.
Present across 14 cities in India, TFS is poised to continue its market leadership in the region. In late 2016, TFS entered into a strategic partnership with SSP that sets the stage for accelerating growth in the years ahead.
With more than 4,000 professionals, TOUS has promoted its corporate culture based on legacy, commitment and creativity since it was set up in 1920, when it started out in the jewelry business.
Today TOUS, as a global brand, is present in 53 countries with more than 620 stores and in cities such as Barcelona, Dubai, Madrid, Mexico City, Miami, Moscow, New York, Shanghai and Tokyo.
With the mission of being desired around the world for offering fine jewels and accessories that celebrate each moment of life as well as being an exciting brand, TOUS has the vision to be the most desirable and successful affordable luxury jewelry brand in the world, committed to adding value to customers, partners and society as a whole.