The Trinity Forum 2022The Trinity Forum 2022
Singapore - 1-2 November, 2022
2022-11-01 08:00:00
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Schedule

2019 Conference schedule

'Reimagining the Trinity’s role in a phygital world'
Pre-conference registration open
29 October 2019
15:30—18:30
Grand Ballroom Foyer St. Regis Doha
Registration opens
Grand Ballroom Foyer St. Regis Doha
11:30
Meeting point: Ground Floor St. Regis Doha
Trinity Golf Forum

Take part in an exclusive golf tournament at Education City Golf Club courtesy of our hosts. Transport to and from the venue will be provided and there will also be a golf clinic for beginners. Play begins from 12:30.

For more information and to register please click ‘Read More’ below.

Read more

Meeting point: Ground Floor St. Regis Doha
Day 1
30 October 2019
08:00
Grand Ballroom Foyer St. Regis Doha
Registration opens
Grand Ballroom Foyer St. Regis Doha
08:30
Meeting point: Ground Floor St. Regis Doha
Pre-conference city tour

A city tour of Doha including Katara, The Pearl, Khalifa Stadium, Qatar Museum, Dhow Harbor and Museum of Islamic Art.

Meeting point: Ground Floor St. Regis Doha
10:15
Amiri suite St. Regis Doha
Data workshop: Mastering the crystal ball with robust data and indicators

An immersive workshop examining how better sharing and analysis of commercial data can transform airport commercial fortunes.

Dimitri Coll Director, ASQ, ACI World
Patrick Lucas Head, Airport Business Analytics, ACI World
Craig Mackie Director, Moodie Insights

Amiri suite St. Regis Doha
12:00
Grand Ballroom Foyer St. Regis Doha
Opening Lunch

hosted by

Grand Ballroom Foyer St. Regis Doha
13:00
Grand Ballroom St. Regis Doha
Opening formalities and Trinity Forum scene-setting

Martin Moodie Founder & Chairman, The Moodie Davitt Report

Grand Ballroom St. Regis Doha
13:30
Welcome and international overview

Angela Gittens Director General, ACI World

14.00
Host’s welcome
14:10
An audience with His Excellency Akbar Al Baker

CEO of Qatar Airways Group, Secretary General of the Qatar National Tourism Council and CEO of several divisions of Qatar’s national airline, including Qatar Executive, Hamad International Airport, Qatar Aviation Services, Qatar Aircraft Catering Company, Qatar Distribution Company, Qatar Duty Free and Internal Media Services.

14:40
The power of three - or the power of four?

Is it time to extend the travel retail ‘Trinity’ to airlines? What does the evolution of onboard ‘marketplaces’ by carriers such as Singapore Airlines, AirAsia and Avianca spell for traditional airport retail?

Kian Gould CEO and Founder of AOE
Chris Pok CEO, Krisshop
Lalitha Sivanaser CEO OurShop (AirAsia)

15:40
Grand Ballroom Foyer St. Regis Doha
Coffee break

hosted by

Grand Ballroom Foyer St. Regis Doha
16:10
Grand Ballroom St. Regis Doha
Trinity Perspectives

Is the airport commercial model still fit for purpose? How can it be modified while still delivering satisfactory returns for stakeholders? What if we started all over again and invented duty free in 2019? What would the sector look like? What about the airport perspective? How do they see the Trinity? What do they want from the Trinity?

Mohit Lal Pernod Ricard Global Travel Retail Chairman and CEO
Fraser Brown London Heathrow Airport Retail Director
Charles Chen President of China Duty Free Group
Grant Fleming Head of Strategic Development (Asia), Lagardère Travel Retail

Grand Ballroom St. Regis Doha
17:10
Why design must have a seat at the boardroom - and Trinity - table

The Power of Design and the question of why you matter in the context of the evolving role of “Bricks and Mortar” retailing in the dynamic world of Alibaba and Amazon. Why the travel consumer will buy when “duty free” may no longer be a competitive advantage?

Kevin Roche Global Retail Sector Leader

19:00
Ground Floor Terrace St. Regis Doha
Opening cocktail evening

Hosted by Hamad International Airport (HIA), Qatar Airways and Qatar Duty Free (QDF) with cocktails kindly provided by

Ground Floor Terrace St. Regis Doha
Day 2
31 October 2019
07:30
Grand Ballroom St. Regis Doha
APTRA Exchange

A breakfast session led by the Asia Pacific Travel Retail Association (APTRA) including a panel discussion to launch the first Economic Impact of Duty Free & Travel Retail Report for Asia Pacific.

Grant Fleming President APTRA & Head of Strategic Development (Asia), Lagardère Travel RetailJaya Singh Managing Director, World Travel Retail, Mondelez International
Ed Cottrell Managing Director, Global Travel Retail, William Grant & Sons
Angela Gittens Director General, ACI World
Pan Har Ying Corporate Affairs & Communications, Japan Tobacco International

Grand Ballroom St. Regis Doha
08:45
Trinity Challenge

Industry stakeholders were challenged to pitch innovative new ideas that could be implemented first in the world at the hypothetical Nirvana Airport. This session will see the shortlisted submissions pitched live to delegates and a judging panel consisting of senior travel retail executives. Votes will be cast and a winner crowned.

Opening remarks from:
Jaya Singh Managing Director, Mondelez World Travel Retail

Judges:
Jaya Singh Managing Director, Mondelez World Travel Retail
Ben Milne Managing Director, PSI
Glyn Williams Senior Vice President, Asia-Pacific, Harding Retail

Powered by

09:45
Changing airport perspectives

How are today’s most forward-thinking airports structuring their retail and F&B offers? How are they future-proofing the consumer proposition in the face of rapid demographic challenges and the onslaught of online competition?

Engr. Badr Mohammed Al Meer Chief Operating Officer, Hamad International Airport
Aude Ferrand Chief Retail Officer, Groupe ADP
Heidi Köpple Head of Commercial Centres, Zurich Airport

10:45
Grand Ballroom Foyer St. Regis Doha
Coffee break

hosted by

Grand Ballroom Foyer St. Regis Doha
11:15
Grand Ballroom
Creating a total travel retail solution

A compelling address that examines the role of Fliggy Buy, Alipay and Alicloud in serving the traveller of the future. Fliggy Buy is Alibaba Group’s new platform that allows Chinese travellers to make purchases online at duty free and tax free shops – before they leave home. A game changer?

Angel Zhao President, Alibaba Global Business Group

Grand Ballroom
11:45
Airport Leaders panel

How do these airport CEOs and leaders, representing a diverse line-up of airports, see both the role and the future of airport commercial revenues? What are the key challenges and opportunities? How can airports better engage with other industry stakeholders – brands, retailers, and airlines?

Christina Cassotis CEO, Pittsburgh Airport
Kjeld Binger CEO Airport International Group, Jordan
Emmanuel Menanteau Area Director for Northern & Eastern Europe and SE Asia, incl. airports of Cambodia, Northern Ireland, Serbia and Sweden, VINCI Airports

12:45
Grand Ballroom Foyer St. Regis Doha
Lunch
Grand Ballroom Foyer St. Regis Doha
14:00
Grand Ballroom St. Regis Doha
Why CSR and sustainability must be on every conference agenda

Our planet is in danger and airports (and airport commerce) are in the front line of the environmental crisis. How can our industry be the solution and not the problem?

Stewart Dryburgh General Manager, Nestlé International Travel Retail

Grand Ballroom St. Regis Doha
14:30
Food & Beverage, Hospitality and Advertising - enhancing the consumer experience

A joint session that examines three burgeoning commercial revenues sectors. How are airports reimagining their food & beverage and hospitality offers to deliver enhanced customer satisfaction and increased revenues? And what does the digital revolution mean for the sector, when consumers are looking down at mobile platforms rather than up towards traditional signage?

Pat Murray Executive Vice President, SSP America
Ryan Loo CEO & Co-founder, CapsuleTransit
Robbie Dery Chief Commercial and Product Officer, oOh! Media

15:30
Grand Ballroom Foyer St. Regis Doha
Coffee break

hosted by

Grand Ballroom Foyer St. Regis Doha
16:00
Grand Ballroom St. Regis Doha
Towards a brave new world

World tobacco products giant Philip Morris International (PMI) is leading a consumer revolution, away from traditional ‘combustible’ cigarettes and into a range of reduced-risk products, such as revolutionary ‘heat not burn’ IQOs. How does PMI re-imagine airport retail in the future?

Tomislav Vujcic General Manager of MEA Operations, Philip Morris International Travel Retail

Grand Ballroom St. Regis Doha
16:30
Finding a phygital solution to the digital challenge

A powerful close to the 2019 Trinity Forum features a line-up of the most progressive digital thinkers in the airport commercial community. How can humanisation best converge with digitalisation?

Raghav Rekhi Global Category Director, Mars Wrigley International Travel Retail
Stéphanie Metz-Thevenod EVP Marketing & Digital, Lagardère Travel Retail Group
Sophie Neyertz-Ehrsam Global Retail & Digital Director, L’Oréal Travel Retail
Roman Zhu General Manager, Fliggy Buy (Alibaba)

17:30
Closing remarks
19:00
Marsa Malaz Kempinski, The Pearl (Meeting point: Ground Floor St. Regis Doha)
Gala Dinner

A night full of entertainment, including a performance from a famous global pop star and an outdoor after party, hosted by Hamad International Airport (HIA), Qatar Airways and Qatar Duty Free (QDF) and taking place at the Marsa Malaz Kempinski

Shuttle transport to and from the venue will be provided all evening, starting from 19:00.

Gala cocktail and dinner spirits and wines kindly provided by

Marsa Malaz Kempinski, The Pearl (Meeting point: Ground Floor St. Regis Doha)
 

Please note that this programme may be subject to change


The Trinity Forum - The Global Airport Commercial Revenues Conference

Singapore, 1-2 Nov, 2022

Latest News
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