Take part in an exclusive golf tournament at Education City Golf Club courtesy of our hosts. Transport to and from the venue will be provided and there will also be a golf clinic for beginners. Play begins from 12:30.
For more information and to register please click ‘Read More’ below.
A city tour of Doha including Katara, The Pearl, Khalifa Stadium, Qatar Museum, Dhow Harbor and Museum of Islamic Art.
An immersive workshop examining how better sharing and analysis of commercial data can transform airport commercial fortunes.
Dimitri Coll Director, ASQ, ACI World
Patrick Lucas Head, Airport Business Analytics, ACI World
Craig Mackie Director, Moodie Insights
Martin Moodie Founder & Chairman, The Moodie Davitt Report
CEO of Qatar Airways Group, Secretary General of the Qatar National Tourism Council and CEO of several divisions of Qatar’s national airline, including Qatar Executive, Hamad International Airport, Qatar Aviation Services, Qatar Aircraft Catering Company, Qatar Distribution Company, Qatar Duty Free and Internal Media Services.
Is it time to extend the travel retail ‘Trinity’ to airlines? What does the evolution of onboard ‘marketplaces’ by carriers such as Singapore Airlines, AirAsia and Avianca spell for traditional airport retail?
Kian Gould CEO and Founder of AOE
Chris Pok CEO, Krisshop
Lalitha Sivanaser CEO OurShop (AirAsia)
Is the airport commercial model still fit for purpose? How can it be modified while still delivering satisfactory returns for stakeholders? What if we started all over again and invented duty free in 2019? What would the sector look like? What about the airport perspective? How do they see the Trinity? What do they want from the Trinity?
Mohit Lal Pernod Ricard Global Travel Retail Chairman and CEO
Fraser Brown London Heathrow Airport Retail Director
Charles Chen President of China Duty Free Group
Grant Fleming Head of Strategic Development (Asia), Lagardère Travel Retail
The Power of Design and the question of why you matter in the context of the evolving role of “Bricks and Mortar” retailing in the dynamic world of Alibaba and Amazon. Why the travel consumer will buy when “duty free” may no longer be a competitive advantage?
Kevin Roche Global Retail Sector Leader
A breakfast session led by the Asia Pacific Travel Retail Association (APTRA) including a panel discussion to launch the first Economic Impact of Duty Free & Travel Retail Report for Asia Pacific.
Grant Fleming President APTRA & Head of Strategic Development (Asia), Lagardère Travel RetailJaya Singh Managing Director, World Travel Retail, Mondelez International
Ed Cottrell Managing Director, Global Travel Retail, William Grant & Sons
Angela Gittens Director General, ACI World
Pan Har Ying Corporate Affairs & Communications, Japan Tobacco International
Industry stakeholders were challenged to pitch innovative new ideas that could be implemented first in the world at the hypothetical Nirvana Airport. This session will see the shortlisted submissions pitched live to delegates and a judging panel consisting of senior travel retail executives. Votes will be cast and a winner crowned.
Opening remarks from:
Jaya Singh Managing Director, Mondelez World Travel Retail
Jaya Singh Managing Director, Mondelez World Travel Retail
Ben Milne Managing Director, PSI
Glyn Williams Senior Vice President, Asia-Pacific, Harding Retail
How are today’s most forward-thinking airports structuring their retail and F&B offers? How are they future-proofing the consumer proposition in the face of rapid demographic challenges and the onslaught of online competition?
Engr. Badr Mohammed Al Meer Chief Operating Officer, Hamad International Airport
Aude Ferrand Chief Retail Officer, Groupe ADP
Heidi Köpple Head of Commercial Centres, Zurich Airport
A compelling address that examines the role of Fliggy Buy, Alipay and Alicloud in serving the traveller of the future. Fliggy Buy is Alibaba Group’s new platform that allows Chinese travellers to make purchases online at duty free and tax free shops – before they leave home. A game changer?
Angel Zhao President, Alibaba Global Business Group
How do these airport CEOs and leaders, representing a diverse line-up of airports, see both the role and the future of airport commercial revenues? What are the key challenges and opportunities? How can airports better engage with other industry stakeholders – brands, retailers, and airlines?
Christina Cassotis CEO, Pittsburgh Airport
Kjeld Binger CEO Airport International Group, Jordan
Emmanuel Menanteau Area Director for Northern & Eastern Europe and SE Asia, incl. airports of Cambodia, Northern Ireland, Serbia and Sweden, VINCI Airports
Our planet is in danger and airports (and airport commerce) are in the front line of the environmental crisis. How can our industry be the solution and not the problem?
Stewart Dryburgh General Manager, Nestlé International Travel Retail
A joint session that examines three burgeoning commercial revenues sectors. How are airports reimagining their food & beverage and hospitality offers to deliver enhanced customer satisfaction and increased revenues? And what does the digital revolution mean for the sector, when consumers are looking down at mobile platforms rather than up towards traditional signage?
Pat Murray Executive Vice President, SSP America
Ryan Loo CEO & Co-founder, CapsuleTransit
Robbie Dery Chief Commercial and Product Officer, oOh! Media
World tobacco products giant Philip Morris International (PMI) is leading a consumer revolution, away from traditional ‘combustible’ cigarettes and into a range of reduced-risk products, such as revolutionary ‘heat not burn’ IQOs. How does PMI re-imagine airport retail in the future?
Tomislav Vujcic General Manager of MEA Operations, Philip Morris International Travel Retail
A powerful close to the 2019 Trinity Forum features a line-up of the most progressive digital thinkers in the airport commercial community. How can humanisation best converge with digitalisation?
Raghav Rekhi Global Category Director, Mars Wrigley International Travel Retail
Stéphanie Metz-Thevenod EVP Marketing & Digital, Lagardère Travel Retail Group
Sophie Neyertz-Ehrsam Global Retail & Digital Director, L’Oréal Travel Retail
Roman Zhu General Manager, Fliggy Buy (Alibaba)
A night full of entertainment, including a performance from a famous global pop star and an outdoor after party, hosted by Hamad International Airport (HIA), Qatar Airways and Qatar Duty Free (QDF) and taking place at the Marsa Malaz Kempinski
Shuttle transport to and from the venue will be provided all evening, starting from 19:00.
Gala cocktail and dinner spirits and wines kindly provided by