2019 Conference Speakers

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, is one of the most recognisable figures in the global aviation industry.

Charles Chen has worked in the travel retail sector for more than 30 years, having joined China Duty Free Group (CDFG) in 1987.

Engr. Badr Mohammed Al-Meer is the Chief Operating Officer of Hamad International Airport (HIA), Doha, Qatar since he took up the post in June 2014.

Angel Zhao was appointed President of Alibaba Global Business Group in July 2017.

Roman Zhu was appointed General Manager at Fliggy Buy in January 2019. Since then he has established and led the team along the journey of making the travel retail business easy.

Chris Pok joined Singapore Airlines in September 2001 as a Purchasing Executive in the Commercial Supplies Department.

Mohit Lal has a rich and diverse background spanning more than 30 years in the food and beverage industry.

Fraser Brown became Retail Director at London Heathrow on 1st November 2018, following more than four years as Commercial Director and then Managing Director with Heathrow Express.

Kevin Roche spent nine years with LVMH Paris and LVMH’s DFS Group as Senior Vice President of Design and Construction.

A graduate of the European Business School, Aude Ferrand has spent most of her career in the retail and luxury goods industries.

Heidi Köpple began her career with Zürich Airport in 2010 as Senior Manager Retail Airside, and was promoted to her current role in 2016.

Christina Cassotis began her career in commercial aviation with Massachusetts Port Authority, operator of Boston Logan International Airport. She went on to serve as Managing Officer for Airport Services for ICF-SH&E, leading a global team of aviation consultants.

Kjeld Binger has more than 24 years’ experience in the airport sector, and since November 2011 he has been responsible for the operational management and delivery of the new terminal at Queen Alia International Airport in Amman, Jordan.

Emmanuel Menanteau started his career at Sextant Avionique, where he held a range of positions including Sales & Marketing Manager, and then head of the company’s office in India.

Pat Murray is charged with developing and growing SSP America’s portfolio across North America, overseeing a division responsible for business development, design & construction, brands & concepts, strategic partnerships, and corporate marketing & communications.

Ryan Loo is Co-Founder and CEO of Capsule Hotel Group (CHG), which operates in Malaysia’s Kuala Lumpur International Airport 2.

Stéphanie Metz-Thevenod joined Lagardère Services in August 2008 as Vice President Marketing.

Having joined ACI in April 2011, Patrick Lucas is currently Head of the Airport Business Analytics Unit within the Economics Department.

OURSHOP is the e-commerce arm of AirAsia Group which serves as a marketplace for the group in the travel retail space. She began her tenure as CEO in 2019.

With a career spanning aviation, airport retail, fintech and e-commerce platforms in the UK, Europe, North America and Australasia, Robbie Dery brings a unique and diverse skillset to the Out of Home media industry.

Originating from the highlands of Scotland, Stewart Dryburgh graduated in Civil Engineering before beginning a marketing and sales career in London. He joined Nestlé’s UK confectionery business in 1998.

Raghav Rekhi has almost 20 years of experience with Mars, having worked his way up from Regional Financial Planner back in 1999.

A graduate of Sciences Po and Emlyon Business School in France, Sophie Neyertz- Ehrsam has been working with L’Oréal for eight years.

Dimitri Coll took up the position of Head, Airport Service Quality (ASQ) at ACI World in October 2015.

Angela Gittens began her tenure as Director General of Airports Council International (ACI World) in 2008.

Kian Gould is the Founder and Chief Executive of AOE, a leading global expert in omnichannel e-commerce and digital transformation within the aviation space.

Craig has vast experience of helping shape commercial strategy and growth drivers by harnessing the power of data and insights to drive performance through informed decision making.

Martin Moodie created The Moodie Davitt Report (then called The Moodie Report) in 2002, driving it to prominence from a start-up to the leading provider of business intelligence for the travel retail and airport commercial revenue sectors. He also conceived The Trinity Forum, The Foodie Report and the Airport Food & Beverage (FAB) Conference & Awards.

Dermot Davitt is one of the most experienced editors and commentators working in the travel retail media. He joined what was then The Moodie Report in April 2006 as Deputy Publisher, becoming a shareholder and President in August 2015.