Dimitri Coll
Dimitri Coll took up the position of Head, Airport Service Quality (ASQ) at ACI World in October 2015.
His main responsibility is to manage the ACI ASQ programme, which guides airports toward improving their customer experience excellence across numerous touchpoints of a passenger’s journey.
Dimitri Coll holds a BBA (1998) and an MSc in Marketing (2000) from Hautes Etudes Commerciales (HEC) in Montreal, Quebec. With nearly 20 years of experience in marketing across a variety of industries, he is an expert in product management, customer experience and marketing research. In previous roles, Dimitri was in charge of customer experience management and service design for Hydro-Quebec, as well as product management and new product design for National Bank Insurance and telecommunications company Videotron.
In addition to his work at ACI World, Dimitri teaches marketing research and market analysis at HEC Montreal.
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Nikon D2X
2010/09/01 11:43:46
JPEG (8-bit) Fine
Image Size: Large (2848 x 4288)
Color
Lens: 105mm F/2.8 D
Focal Length: 105mm
Exposure Mode: Manual
Metering Mode: Spot
1/125 sec - F/16
Exposure Comp.: 0 EV
Sensitivity: ISO 100
Optimize Image:
White Balance: Cloudy
AF Mode: AF-S
Flash Sync Mode:
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Auto Flash Comp:
Color Mode: Mode III (Adobe RGB)
Tone Comp.: Auto
Hue Adjustment: 0°
Saturation: Normal
Sharpening: None
Image Comment:
Long Exposure NR: Off
High ISO NR: Off
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