Pierre
Charbonneau
Vice President, Events & Commercial Services, ACI World
With a 35-year aviation career, Pierre Charbonneau is a seasoned leader skilled in enhancing commercial effectiveness and customer experience through global collaboration.
Starting at Air Canada in 1988, he managed passenger experience and international alliances for 21 years. At CATSA from 2009, he oversaw screening operations in Eastern Canada. From 2015 to 2021 at IATA, Pierre led passenger experience initiatives. At Aéroports de Montréal, he directed service delivery and regulatory compliance for both Montreal-Trudeau and Mirabel airports.
Pierre is an Industrial Engineer graduate from Ecole Polytechnique de l’Université de Montréal.