Airports Corporation of Vietnam (ACV) is a state-owned corporation, responsible for the management & operation of 22 airports across Vietnam, including 9 international and 13 domestic airports.

ACV is also responsible for national security defence and socio-economic development by ensuring aviation security & safety, modernising airport facilities, developing services to meet the increasing demands of aviation business, and expanding cooperation investment to contribute to make Vietnam one of the most attractive destinations in Asia-Pacific.

Since 2012, Vietnam’s aviation market has grown strongly, putting considerable pressure on ACV’s airport infrastructure. To address the issue, ACV has continuously invested in upgrading the facilities of its airports to further strengthen passenger service capacity.

In its vision to 2030, our investment efforts are expected to help the ACV airports network become the region’s leading international aviation centre in the region. With that advantage, ACV will actively implement business strategies to improve the company’s operational efficiency and increase aeronautical & non-aeronautical service revenues.

In the current 2023-2026 period, ACV is focusing all investment resources to complete phase 1 of a mega project – Long Thành International Airport.

The project, when completed in 4 phases, will serve 100 million passengers, and handle 5 million tonnes of air cargo per year, with complete master planning in place for it to become an airport city.

With the current rapid construction progress, Long Thanh International Airport is steadily taking shape.

The airport will soon become the largest complex in Vietnam to compete for a region-leading position across a range of services, including retail, dining, entertainment, conferences and exhibitions, together with hotels and office facilities.

The challenge and opportunity for ACV is to protect and develop commercial aspects of the airport by developing suitable partnerships that meet customer expectations. This involves fostering innovative business partnerships and developing new revenue streams and commercial models, all of which are central to The Trinity Forum, the world’s leading airport commercial revenues event.

Collaboration between ACV, airlines, non-aviation and tourism service business partners and world-class brands will become ever more necessary to ultimately realise the potential and advantages of ACV’s infrastructure investment projects.

With Vietnam’s tourism industry continuing to show encouraging recovery in 2024 and 2025, The Trinity Forum will bring to ACV and its partners the opportunity to learn and explore new and innovative business models to achieve commercial excellence.

Finally, ACV believes that when participating in The Trinity Forum 2024, delegates who are leading commercial aviation experts will also be able to find many opportunities for future development cooperation with ACV.

Imex Pan Pacific Group (IPPG) is one of Vietnam’s largest multi-sector retail conglomerates. It has a workforce of 25,000 employees and owns 35 subsidiary and joint-venture companies.

With nearly 40 years of operation IPPG is also the largest shareholder of Cam Ranh International Airport Terminal. In retail and tourism, the Group has invested in numerous non-aviation service projects at Vietnamese airports and border crossings, including duty-free shops, food & beverage outlets, and modern passenger service areas featuring hundreds of renowned global brands.

Through its reputation, IPPG serves as a key partner to major global duty-free business groups.

IPP Travel Retail is a strategic arm of IPP Group. Its mission is to lead the provision of consumer goods and non-aviation services at airports. After nearly 30 years, IPP Travel Retail has developed a chain of retail stores at Vietnam’s five largest gateways, including both international and domestic terminals across Tan Son Nhat, Noi Bai, Da Nang, Cam Ranh and Phu Quoc airports.

The company’s diverse product portfolio ranges from fashion products and cosmetics to accessories, jewellery, children’s products, electronics and destination merchandise.

IPP Travel Retail currently owns six different store concepts, including Vietnam’s Delights, Kid Stars, The Cocoa Tree, Travel Express, TR Boutique and Shine.

It has consistently met all the essential needs of customers through a mix of high-quality products and professional services.

With the motto of constantly innovating and cooperating with international brands, IPP Travel Retail has affirmed its position and become a strategic partner of major international airports in Vietnam.