The Trinity Forum 2026
5-6 February 2026, Doha, Qatar
2026-02-05 08:00:00
  • About
    • News
    • Host
    • Organisers
    • Photo Gallery
  • The Trinity Forum
    • Past event
      • The Trinity Forum 2024
        • Agenda 2024
        • Participating Companies 2024
      • The Trinity Forum 2023
        • Agenda 2023
        • Participating Companies 2023
      • The Trinity Forum 2022
        • Agenda 2022
        • Participating Companies 2022
  • Partnership
    • Partners 2026
    • Partnership Opportunities 2026
  • Contact Us
  • About
    • News
    • Host
    • Organisers
    • Photo Gallery
  • The Trinity Forum
    • Past event
      • The Trinity Forum 2024
        • Agenda 2024
        • Participating Companies 2024
      • The Trinity Forum 2023
        • Agenda 2023
        • Participating Companies 2023
      • The Trinity Forum 2022
        • Agenda 2022
        • Participating Companies 2022
  • Partnership
    • Partners 2026
    • Partnership Opportunities 2026
  • Contact Us

Agenda 2024

Theme of The Trinity Forum 2024

Driving Innovation to Remain Relevant Within an Evolving Consumer Landscape

Day One
5 November 2024
08:00 GMT + 7
Registration, networking & coffee

Onsite registration at 5/F, Gem Center

09:00 GMT+7
Opening and welcome remarks by Organisers

Speakers:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Stefano Baronci, Director General, ACI Asia-Pacific & Middle East
Justin Erbacci, Director General, ACI World

09:30 GMT+7
Welcome & Keynote

Speakers:
Nguyen Duc Hung, Deputy General Director of Airports Corporation of Vietnam
Representative of the Leadership, The Ministry of Transport
Representative of the Leadership, The Civil Aviation Authority of Vietnam
Representative of the Leadership, The Commission for the Management of State Capital at Enterprises (CMSC)
Representative of the Leadership, The Infrastructure Department – CMSC
Johnathan Hanh Nguyen, Chairman, Imex Pan Pacific Group (IPPG)

*The speaker(s) will be speaking in Vietnamese. Simultaneous interpretation will be provided in both Vietnamese and English at the conference.

10:15 GMT+7
Pioneering the Future of Elevated Airport Experiences

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speaker:
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways

10:45 GMT+7
Coffee Break hosted by Nestlé International Travel Retail

11:15 GMT+7
How Greenfield Airports Will Reshape The Future of The Airport Consumer Experience

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speakers:
Prashant Gaurav Gupta, Chief Commercial Officer, Yamuna International Airport Private Limited (Noida International Airport)
Rahul Sahni, Head Commercial – Non Aero, Navi Mumbai International Airport
Truong Trung Thanh, Deputy Director, Long Thanh ORAT Department, Long Thanh International Airport, Airports Corporation of Vietnam (ACV)
Glyn Williams, General Manager Retail, Western Sydney International Airport

*The speaker(s) will be speaking in Vietnamese. Simultaneous interpretation will be provided in both Vietnamese and English at the conference.

11:55 GMT+7
Creating Greater Synergies Between Commercial Activities in Airport Groups organised by ACI

Moderator:
Pierre Charbonneau, Vice President, Events & Commercial Services, ACI World

Speakers:
Sammy Patel, Vice President of Commercial, Vantage Airport Group
Svetlana Simeonova, Head of Commercial, Fraport Twin Star Airport Management AD & Vice-chair, ANARA

12:25 GMT+7
Vision 2034: How Will Travel Retail Evolve Over The Next Decade

Moderators:
Daniel Cappell, Founder and President, Cappell Consulting LLC
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speakers:
Jesús Abia, Managing Director, L’Oréal Travel Retail Asia Pacific
Mignon Buckingham, Chief Executive Officer, Airport Dimensions
Jaya Singh, Managing Director, Mondelēz World Travel Retail
Sandra Tassilly, Commercial Director APAC, MENA and India, Diageo Global Travel

13:15 GMT+7
Lunch hosted by Qatar Duty Free at 3/F, Gem Center

14:30 GMT+7
Charting the Evolving China Travel Retail Market

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speaker:
Michelle Sun, Assistant General Manager, China Duty Free Group

14:50 GMT+7
Transformation of Riyadh Airport’s Commercial Experience

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speakers:
Abdulaziz Al-Asaker, Chief Commercial Officer, Riyadh Airports Company
Hugo Vanderschaegh, Director, Altavia Travel Retail

15:15 GMT+7
In Conversation with the World’s Leading Travel Retail and Food & Beverage Player

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speaker:
Xavier Rossinyol, Chief Executive Officer, Avolta

15:45 GMT+7
Coffee break hosted by Biosota Organics

16:15 GMT+7
The Human Touch: Nurturing a Service Culture

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speaker:
Jaquie Scammell, Founder and Chief Executive Director, ServiceQ

16:35 GMT+7
Case Studies in Adapting to New Consumer Mindsets

Moderator:
Alex Avery, Chief Executive Officer, Pragma Consulting

Speakers:
Fraser Brown, Retail Director, Heathrow Airport
Robert Hassard, Head of Growth, CAVU Experiences
Hani Ezra Hussin, Senior General Manager Commercial Services, Malaysia Airports Holdings Berhad

17:20 GMT+7
Day 1 Closing Remarks
18:30 GMT+7
Transport to Opening Cocktail
18:45 GMT+7
Opening Cocktail at Rooftop Garden, Rex Hotel

Hosted by

Spirits kindly provided by

21:00 GMT+7
Coaches depart for return to Sofitel Saigon Plaza & Somerset Ho Chi Minh City
DAY TWO
6 November 2024
08:30 GMT+7
Registration, networking & coffee

Onsite registration at 5/F, Gem Center

09:00 GMT+7
Day 2 Opening
09:05 GMT+7
Walking the Walk on Consumer Centricity

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speaker:
Paul Griffiths, Chief Executive Officer , Dubai Airports

09:30 GMT+7
Taking Customer Service to New Heights

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speaker:
Aude Ferrand, Chief Executive Officer, TAV Operation Services & Chief Commercial Officer, TAV Airports Holding

09:50 GMT+7
ACI ANARA – a Unique Global Platform for Value Generation

Moderators
Andrew Ford, Chief Executive Officer, Paccaya Resources & Chair, ANARA
Slava Cheglatonyev, Director, Economic Policy & Sustainability, ACI World & Secretary, ANARA

Speakers:
Vikas Gupta, Chief Executive Officer, GrayMatter Software
Stephen Hay, Global Strategy Director, Airport Dimensions
Tracy Ross, Projects & Design Manager, ARI Middle East
Isabel Zarza, Chief Executive Officer Southern Europe, Avolta

10:50 GMT+7
Coffee Break hosted by One Red Kite

11:20 GMT+7
How to Keep Pace with or Supersede Passenger Traffic Growth

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speakers:
Ramesh Cidambi, Managing Director, Dubai Duty Free
Patrick Coveney, Group Chief Executive Officer, SSP

11:50 GMT+7
Finding the Sweet Spots Across All Consumer Demographics

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speaker:
Dag Rasmussen, Chairman and Chief Executive Officer,
Lagardère Travel Retail

12:20 GMT+7
Future Proofing the Travel Retail Opportunity

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speakers:
Simon Black, Executive Managing Director, Newmark
Ashish Sagar, Revenue Growth Director Global Travel Retail, Suntory Global Spirits
Marcus Spahn, General Manager Commercial (Non-Aero), MATARAT Holding

13:00 GMT+7
Lunch at hosted by Kounter 3/F, Gem Center

14:15 GMT+7
Exploring Partnership Opportunities in Vietnam

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speakers:
Errol McGlothan, President, EMEA & APAC, Airport Dimensions
Nguyen Van Hung Cuong, Chief Executive Officer, Southern Airports Services (SASCO) – a subsidiary of Airports Corporation of Vietnam (ACV)

*The speaker(s) will be speaking in Vietnamese. Simultaneous interpretation will be provided in both Vietnamese and English at the conference.

14:20 GMT+7
Vietnam's Great Aviation, Tourism and Travel Retail Story Take Shape

Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

Speakers:
Le Dai Duong, Manager of Planning & Investment Department, Southern Airports Services (SASCO) – a subsidiary of Airports Corporation of Vietnam (ACV)
Nguyen Thi Kim Ngan, Deputy Director, Noi Bai International Airport, Airports Corporation of Vietnam (ACV)
Phillip Nguyen, Chief Executive Officer, IPP Travel Retail

*The speaker(s) will be speaking in Vietnamese. Simultaneous interpretation will be provided in both Vietnamese and English at the conference.

15:15 GMT+7
Coffee Break hosted by TFS

15:45 GMT+7
Reinventing the Airport Experience – Evolving Consumer Behaviour and Expectations

Moderator:
Alex Avery, Chief Executive Officer, Pragma Consulting

Speakers:
Varun Kapur, Executive Director, Travel Food Services
Nicola Wells, Global Head of Category Development, Nestlé International Travel Retail

16:15 GMT+7
How the Creation of a Concessions Masterplan is Driving a Major Commercial and Space Optimisation Programme at Denver International Airport

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speakers:
Pamela Dechant, Senior Vice President of Concessions,
Denver International Airport
Susan Gray, Managing Partner, Concession Planning International

16:45 GMT+7
Special Announcement

Speaker:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report

17:00 GMT+7
Closing Remarks
18:30 GMT+7
Reception and Gala Dinner at 3/F Gem Center

Hosted by

21:45 GMT+7
Coaches depart for return to Sofitel Saigon Plaza

Simultaneous interpretation will be provided in Vietnamese and English at the conference.

The Organisers reserve the right to amend programme details without prior notice.

Floor plan of 5/F, Gem Center

The Trinity Forum - The Global Airport Commercial Revenues Conference 2026

ABOUT

The Trinity Forum 2026 is brought to you by The Moodie Davitt Report, a multi-media business-to-business publisher and information provider on the global travel retail and duty free sector; Airports Council International (ACI) Asia-Pacific & Middle East; and ACI World.

CONFERENCES & AWARDS

  • Airport Food & Beverage + Hospitality Conference & Awards
  • The Moodies - The Travel Journey Omnichannel Awards
  • The Trinity Forum - The Global Airport Commercial Revenues Conference
  • Travel Retail Superstars Awards
Latest News
  • The Trinity Forum 2026 in Doha – Dates nudged to 5-6 February May 23, 2025
  • Destination Doha enhanced – The Trinity Forum switches to new February timing February 27, 2025
  • FAB and Trinity Forum 2025 delegates to grow support for One Tree Planted December 9, 2024
  • The Trinity Forum honours Johnathan Hanh Nguyen and Jaya Singh for outstanding industry contributions November 12, 2024
© TheMoodieDavittReport2025