The Trinity Forum 2027
2027, Milan, Italy
2027-03-17 08:00:00
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Agenda 2026

Theme of The Trinity Forum 2026

Transforming Airport Commerce: Innovation, Collaboration, and Passenger-Centricity

Day One
5 February 2026
07:15 GMT+3
Registration, networking & coffee

Onsite registration

08:30 GMT+3
Opening and welcome remarks by The Moodie Davitt Report

Speaker:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

08:35 GMT+3
Host's Welcome & Keynote

Speaker:
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways

09:10 GMT+3
Welcome remarks by ACI

Speakers:
Stefano Baronci, Director General, ACI Asia-Pacific & Middle East
Olivier Jankovec, Director General, ACI EUROPE
Justin Erbacci, Director General, ACI World

09:30 GMT+3
Ensuring Airport Retail Remains Relevant in an Ever-Changing World

Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report

Speaker:
Max Heinemann, Co-Chief Executive Officer, Gebr. Heinemann

10:00 GMT+3
Coffee break hosted by KitKat, exhibition and networking

10:40 GMT+3
Shaping the Next Era of Chinese Travel Retail

Speaker:
Yvonne Chan, Chief Operating Officer, China Duty Free Group

11:00 GMT+3
Humanisation vs Digitalisation in the Age of AI

Moderator:
Martijn Steur, Founder and Managing Director, Kinetic Consultancy

Speakers:
Aude Ferrand, Chief Executive Officer, TAV OS
Qihua Wang, Executive Vice President Strategy & AI,
Lagardère Travel Retail

11:40 GMT+3
Walking the Walk in True Partnership Style

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speakers:
Umair Ansari, Senior Vice President & General Manager, Travel Retail EMEA and Americas, The Estée Lauder Companies
Patrick Coveney, Group Chief Executive Officer, SSP
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways
Joost Rosmuller, Vice President of Special Businesses and Managing Director, Mondelēz International World Travel Retail

12:30 GMT+3
Lunch hosted by One Red Kite, exhibition and networking

14:00 GMT+3
Shared Value, Shared Passenger Experience: Towards a Modernised ACI EUROPE Tender Code

Moderator:
Susan Gray, Managing Partner, Concession Planning International

Speakers:
Heidi Köpple, Head of Commercial Centres, Zurich Airport
Julie Lassaigne, Secretary General, European Travel Retail Confederation
Martijn Steur, Founder and Managing Director, Kinetic Consultancy

14:30 GMT+3
A New Chapter in Airport Commercial Ecosystems: Launching a Trinity-Inspired Initiative

Speakers:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Éric Trichot, Managing Director, PT&M
Caroline Maurs, Associate Director, PT&M

14:40 GMT+3
Winning Over Gen Z: Redefining Airport Retail for the Next Generation Traveller I

Speaker:
Eva Yu, President, L’Oréal Travel Retail

14:55 GMT+3
Winning Over Gen Z: Redefining Airport Retail for the Next Generation Traveller II

Moderator:
Philipp Ahrens, Senior Vice President Center Management, Vienna Airport

Speakers:
Halil İbrahim Anasoy, Head of Non-Aviation Commerce, iGA Istanbul Airport
Hani Ezra Hussin, Senior General Manager Commercial Services, Malaysia Airports
Isabel Zarza, Chief Executive Officer, Southern Europe, Avolta

15:30 GMT+3
Coffee break hosted by Al Nassma, exhibition and networking

16:10 GMT+3
ACI APAC & MID Insights: Travel Retail Trends in the Post-Pandemic Era

Speakers:
Kim Gray, Founder, Auran Consulting
Gonzalo Velasco, Director, Infrastructure and Asset Advisory, Steer

16:30 GMT+3
Rethinking Growth in Travel Retail – Exponential vs Incremental

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speaker:
Beste Ermaner, Vice President, Philip Morris International Global Travel Retail

16:45 GMT+3
Brave New World – A Visionary Exploration into Travel Retail’s Future 2050-style

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speakers:
Kreol Arakulath, Executive Director, Kreol Group
Simon Black, Executive Managing Director, Newmark
Lennard Niemann, Managing Director, GHARAGE

17:30 GMT+3
Day 1 Closing Remarks
18:00 GMT+3
WiTR Networking Event at Abalone Meeting Room (Ground Floor), The St. Regis Doha

19:00 GMT+3
Opening Cocktail at the Pool Area, The St. Regis Doha

Hosted by

Spirits kindly provided by

DAY TWO
6 February 2026
08:00 GMT+3
Registration, networking & coffee

Onsite registration

08:30 GMT+3
Day 2 Opening
08:35 GMT+3
Why Unity is Key to Travel Retail's Future

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speaker:
Sarah Branquinho, President, TFWA (Tax Free World Association)

08:50 GMT+3
The Power of Partnership

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speakers:
Frédéric Chevalier, Chief Executive Officer, Lagardère Travel Retail
Arthur Reijnhart, Chief Commercial Office Royal Schiphol Group

09:20 GMT+3
Coffee Break hosted by Qinwan Dates, exhibition and networking

10:20 GMT+3
No Place for Airport Silos any Longer – Integrating Lounges with the Commercial Offer

Moderator:
Susan Gray, Managing Partner, Concession Planning International

Speakers:
Chris Gwilliam, Chief Growth Officer, Airport Dimensions
Belinda Jain, Vice President Customer Experience & Commercial, JFK International Air Terminal
Norbert Onkelbach, Chief Commercial Officer, Lima Airport Partners
Rajeev Panjwani, Head – ARAYA Lounges, Travel Food Services Global

11:20 GMT+3
Lunch hosted by Newmark, exhibition and networking

12:50 GMT+3
Localisation and Cultural Storytelling in Retail and F&B

Moderator:
Lewis Allen, Senior Director, Portland Design

Speakers:
Luigi Battuello, Chief Commercial Officer, SEA Milan Airports
Adriana Echandi, Chief Executive Officer, Morpho Travel Experience
Pravat Paikray, Vice President Commercial Development, Bangalore International Airport

13:30 GMT+3
From a Trinity to a Quaternity: Driving Conversion Through Integrated Communication Across the Airport Estate

Co-Moderators:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Fraser Brown, Retail Director, Heathrow

Speakers:
Antonin Carreau, Global Director of Beauty, Avolta
Leonardo Ferracina, Managing Director Global Travel Retail, Parfums Christian Dior
Jérôme Lepage, Marketing & Business Development Director, JCDecaux

14:15 GMT+3
Megatrends Shaping the Future of Airport Non-Aeronautical Business

State of Airport Non-Aeronautical Business
Opening remarks by Slava Cheglatonyev, Senior Director Economic Policy and Airport Business, ACI World

Moderator:
Andrew Ford, Founder & Chief Executive Officer, Paccaya Resources

Speakers:
Jan-Henrik Andersson, Chief Commercial Officer and Chief Security Officer, Munich Airport
Jennifer Juul, Vice President, Development, SSP America
Sammy Patel, Vice President of Commercial, Vantage Group & Chief Executive Officer, Midway Partnership
Svetlana Simeonova, Director, Commercial Activities & Customer Experience, Fraport Bulgaria

15:15 GMT+3
Coffee Break hosted by Mondelez, exhibition and networking

15:55 GMT+3
Delivering Value, Values and Relevance to a Changing Consumer Base

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speaker:
Ray Hernan, Chief Executive Officer, Aer Rianta International

16:20 GMT+3
Assessing the Great Saudi Opportunity

Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report

Speakers:
Mélanie Guilldou, Chief Executive Officer, Lagardère Travel Retail Saudi Arabia
Bernard Schlafstein, Chief Executive Officer, Heinemann Middle East Africa
Marcus Spahn, General Manager Commercial Non-Aero, MATARAT Holding Company

17:05 GMT+3
Closing Remarks
18:15 GMT+3
Transport to the Gala Dinner
18:45 GMT+3
Reception and Gala Dinner at Rosewood Doha

Hosted by

22:30 GMT+3
Return shuttle from Rosewood Doha to The St. Regis Doha

The Organisers reserve the right to amend programme details without prior notice.

Floor plan of Grand Ballroom, The St. Regis Doha

The Trinity Forum - The Global Airport Commercial Revenues Conference 2027

ABOUT

The Trinity Forum 2027 is brought to you by The Moodie Davitt Report, a multi-media business-to-business publisher and information provider on the global travel retail and duty free sector; Airports Council International (ACI) Asia-Pacific & Middle East; ACI EUROPE and ACI World.

CONFERENCES & AWARDS

  • Airport Food & Beverage + Hospitality Conference & Awards
  • The Moodies - The Travel Journey Omnichannel Awards
  • The Trinity Forum - The Global Airport Commercial Revenues Conference
  • Travel Retail Superstars Awards
Latest News
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  • Awarding excellence: Changi Airport Group’s Peck Hoon Lim wins inaugural Trinity Prize February 6, 2026
  • Qatar Duty Free donates US$10,000 to Morgan’s Army at a memorable WiTR+ event in Doha February 6, 2026
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