News

INTERNATIONAL. L’Oréal Travel Retail has been named as a Platinum Partner for The Trinity Forum, which takes place in Shanghai on 31 October and 1 November.

The event, the world’s most influential airport commercial revenues conference, will be hosted by Shanghai Airport Authority. Further details on the venue, registration and preliminary programme will be announced soon.

As reported, this year’s conference features a new format, spread over two days rather than the traditional three. It will begin with a half day conference session leading into the Opening Cocktail, followed by a full-day conference and the closing Gala Dinner.

The Trinity Forum is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

L’Oréal Travel Retail Managing Director Vincent Boinay said: “For five years, L’Oréal Travel Retail has been supporting The Trinity Forum and collaborating with all the stakeholders: retailers, brands, airports and airlines to build all together the future of the channel.

“I strongly believe in our necessity to put the consumer at the heart of retail expression and transform our business to make it even more digital, agile and sustainable.”

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

 

 

 

 

CHINA. This year’s Trinity Forum, the world’s most influential airport commercial revenues conference, will be held in Shanghai on 31 October and 1 November. The event will be hosted for the second time by Shanghai Airport Authority, which welcomed delegates to a highly memorable Trinity Forum in 2008.

The Trinity Forum, which was first held in 2003, is a joint venture between The Moodie Davitt Report, Airports Council International (ACI) and ACI Asia-Pacific. It seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

Shanghai Airport Authority is the dynamic company that runs the city’s two airports – Pudong International Airport and Hongqiao International Airport – and which has overseen a dramatic transformation and upgrade of non-aeronautical revenues in recent years.

This year’s conference features a new format, spread over two days rather than the traditional three. It will begin with a half day conference session leading into the Opening Cocktail, followed by a full-day conference and the closing Gala Dinner.

The Moodie Davitt Report Founder & Chairman Martin Moodie said: “We are delighted to take The Trinity Forum back to Shanghai. China is the travel retail channel’s most exciting growth market and the source of its most important travelling nationality. The country’s business hub, Shanghai, is a buzzing centre of Chinese, Asian and global commerce and a hugely attractive destination for this key airport conference. We are honoured that Shanghai Airport Authority has agreed to host the event once again and look forward to one of the biggest and best Trinity Forums yet.”

ACI World Director General Angela Gittens stated: “The Trinity Forum continues to be the place where innovative ideas are born and grow up to become services and experiences on the concourse; and, where talk becomes action to delight air travellers everywhere. Together, airports, retailers and brands have the opportunity to develop Trinity-inspired partnerships to better serve the flying public and to increase commercial revenues. ACI World looks forward to working more closely with you, as our industry enters a New Year of exciting opportunities.”

ACI Asia-Pacific Director Patti Chau said: “Over the years, The Trinity Forum has established itself as one of the most important and influential events dedicated to airport commercial revenues. Together with our partners, The Moodie Davitt Report and ACI World, we are excited that The Trinity Forum 2018 will be returning to Shanghai, China, once again, hosted by Shanghai Airport Authority.

“Maximizing non-aeronautical revenues is one of the top priorities for our airport leaders. The Trinity Forum this year in Shanghai, where two of the busiest airports in our region are located, will be the ideal opportunity for decision makers from across the airport and travel retail industries to meet. Together with our host and partners, we look forward to welcoming you to Shanghai!”

FOOTNOTE: For sponsorship enquiries please contact Sarah Genest at Sarah@MoodieDavittReport.com

SCENES FROM THE TRINITY FORUM 2008 IN SHANGHAI

Meeting of cultures: National costumes and traditional Chinese orchestral music set the scene of the 2008 Trinity Forum Gala Dinner and ACI ASQ Awards, held at the grand Shanghai Science & Technology Museum

Shanghai Airport Authority Chairman and President Wu Nianzu (top left) and Airports Council International Director General Robert Aaronson (top right) open the Gala Dinner in style as Chairman Wu raises a toast to the audience (bottom right)

The night’s entertainment featured a troupe of energetic “‘kungfu boys’, a fashion show, and traditional Chinese opera

THAILAND. Airports of Thailand President Nitinai Sirismatthakarn is the latest speaker to join arguably the most powerful line-up in The Trinity Forum’s history, for the 2017 event in Bangkok on November 1-3.

The Trinity Forum, the world’s most influential airport commercial revenues conference, will be hosted by King Power International Company (Thailand) and Airports of Thailand. The event is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

Other additional speakers named in the programme include Sharon McCloskey, Vice President Marketing, Dallas Fort Worth International Airport; Khair Mirza, Associate, Modalis; John Pearce, Head of Retail & Commercial – Terminal, Adelaide Airport; and Yunjeong (Ashley) Jang, Manager – Concessions Division, Incheon International Airport Corporation.

They join a glittering line-up in a programme that now looks as follows:

 The Trinity Forum 2017

Forum theme. ‘How does airport retail remain relevant in a changing world?’

Day 1 Wednesday 1 November

15.00 Registration commences

19.00 Opening Cocktail Evening hosted by King Power International and Airports of Thailand. Spirits and wines courtesy of Pernod Ricard Global Travel Retail.

Day 2 Thursday 2 November

08.00 Registration and refreshments

08.45 Opening remarks

Martin Moodie, Founder and Chairman, The Moodie Report

09.00 Angela Gittens, Director General, ACI World

09.15  Nitinai Sirismatthakarn, President, Airports of Thailand Public Company Limited

09.30 Host’s welcome. Aiyawatt ‘Top’ Srivaddhanaprabha, Chief Executive Officer, King Power International Company

09.40 The changing dynamic of Chinese travel retail and the Chinese traveller

Charles Chen, President, China Duty Free Group

10.10 Thought leadership (1)

Julián Díaz, CEO, Dufry

K. Guru Gowrappan, Global Managing Director, Alibaba Group

11.10 Coffee break hosted by Godiva

 11.35 Thought leadership (2)

 Dag Rasmussen, Chairman & CEO, Lagardère Travel Retail

Vincent Boinay, Managing Director, L’Oréal Travel Retail

 12.35 The shape of things to come

Stephen Clarke, CEO WHSmith

 13.10 Lunch hosted by Furla

14.20 Driving and combating disruption – positive and negative – in airport commerce

Kian Gould, CEO, AOE

Adil Raihani, Co-Founder & Partner, The Blueprint Partnership

Nicole Foo, General Manager, Online Retail, Airside Concessions Division, Changi Airport Group

Karl-Heinz Dietrich, Executive Vice President, Fraport

Richard Barker, General Manager Retail and Commercial, Auckland Airport

15.40 Travel Retail and Corporate Social Responsibility

Olivier Bottrie, Global President, Travel Retail and Retail Development, The Estée Lauder Companies

16.00 Coffee Break hosted by Nestlé International Travel Retail

16: 30 ACI World session – Passenger personas and profiles across generations

Led by Stefano Baronci, Director of Economics, ACI World with additional speakers to be named

Sharon McCloskey, Vice President Marketing, Dallas Fort Worth International Airport

Khair Mirza, Associate, Modalis

John Pearce, Head of Retail & Commercial – Terminal, Adelaide Airport

Yunjeong (Ashley) Jang, Manager – Concessions Division, Incheon International Airport Corporation

17.30 Day 1 concludes

19.15. Pre-Gala Dinner Cocktails

20.00. Gala Dinner hosted by King Power International and Airports of Thailand; Pre-Gala and Gala Dinner cocktails and wines & spirits courtesy of Pernod Ricard Global Travel Retail

Day 3 Friday 3 November

08.00. Networking and refreshments

09.00 Keynote 1. Targeting the consumer in a changing world

Thibault Villet, Co-Founder & Chairman, Mei.com; Glamour Sales

09.25 Changing consumers, Changing times, Changing needs

Doug Bagley, CEO, CIDF

Scott Collier, Vice President, Customer and Terminal Services. Greater Toronto Airports Authority Greater Toronto Airports Authority

Elena Stenholm, Vice President, Finavia, Helsinki Airport

10.20 Coffee Break hosted by Emcat Airport Food & Beverage Alliance

10.40 Keynote Address – Addressing the whole travel chain

Xavier Rossinyol, CEO, Gategroup

11.10 Airport panel – Future proofing the commercial offer

Winfried Hartmann, Senior Vice President Sales & Customer Relations, Fraport

Zenola Campbell, Vice President Concessions, Dallas/Fort Worth Airport

Andrew Gardiner, Chief of Retail, Melbourne Airport

12.00 Brand panel – Adapting the product offer to a new reality

Ian McLernon, Senior Vice President, Rémy Cointreau Global Travel Retail

Gerry Munday, Global Travel Retail Director, Furla

Jose Benikes, General Manager, British American Tobacco Global Travel Retail

13.00 Future positive? How will airport retail and dining look in the future

Susan Whelan, Deputy Managing Director, King Power International

Robbie Gill, Director, The Design Solution

Ivo Knuesel, Head of Category Planning, Mondelez World Travel Retail

 13.50 Closing Lunch – hosted by Perricone MD

15.00 – Shuttle to The Museum of Floral Culture

Day 4 Saturday 4 November

08.30 – Shuttle to Bangkok National Museum
09.30 -11.00 – Activity Period

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, retailers and brands to the benefit of the travelling consumer. Please click here for registration and other details.

Courtesy of King Power International, two tours are available to delegates, as follows:

• November 3^rd – Friday afternoon tour from 3pm – 6.30pm – The Museum of Floral Culture
• November 4^th – Saturday morning  tour 8.30am – 12 noon – Bangkok National Museum

Numbers are strictly limited and will be on a first-come, first-served basis.

If you would like to join the tours please confirm and register by contacting events@aci-asiapac.aero

This year’s theme is, ‘How does airport retail remain relevant in a changing world?’

Platinum sponsors* are Pernod Ricard Travel Retail, Dufry, L’Oréal Travel Retail, Mars International Travel Retail and SSP.

 

 

*The full list of Trinity partners to date is:

PLATINUM

Dufry

SSP

L’Oréal Travel Retail

Mars International Travel Retail

Pernod Ricard Global Travel Retail

GOLD

Shiseido Travel Retail

SILVER

Dubai Duty Free

Jim Thompson

OPENING COCKTAIL

King Power International

Airports of Thailand

GALA DINNER

King Power International

Airports of Thailand

LUNCH PARTNERS

Furla

Perricone MD

COFFEE BREAK PARTNERS

EMCAT

Godiva

Nestlé International Travel Retail

SPONSORING PARTNERS

Lacoste

Marshall Arts International

Oettinger Davidoff

Ricola

Rodenstock

Travel Food Services

Yaok Shopping

The Forum will begin with an Opening Cocktail reception on Wednesday 1 November, followed by the conference on 2 and 3 November. A Gala Dinner will be held on the night of the 2nd, with spirits and wines to be provided exclusively by Pernod Ricard Global Travel Retail.

INTERNATIONAL. Pernod Ricard Global Travel Retail has signed up as a Platinum Partner for The Trinity Forum 2017, which takes place in Bangkok on 1-3 November.

The event, which is the world’s most influential airport commercial revenues conference, will be hosted by King Power International Company (Thailand).

It will take place at the Pullman Bangkok King Power Hotel, next to the retailer’s spectacular Rangnam Road downtown duty free store. The Trinity Forum is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

“We are proud to be the Platinum Partner for The 2017 Trinity Forum, presented by The Moodie Davitt Report,” said Pernod Ricard Global Travel Retail CEO Mohit Lal. “The Trinity Forum is a vital platform for the travel retail industry to drive essential dialogue around the future of this unique channel. Pernod Ricard Global Travel Retail has been an enthusiastic participant of The Trinity Forum for many years and is pleased to be stepping up its commitment to the event.”

The Forum will begin with an Opening Cocktail reception on Wednesday 1 November, followed by the conference on 2 and 3 November. A Gala Dinner will be held on the night of the 2nd, with spirits and wines to be provided exclusively by Pernod Ricard Global Travel Retail. An additional social programme for those intending to stay on in the Thai capital is being arranged.

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer. Please click here for registration and other details.

Pernod Ricard Global Travel Retail joins Dufry, Mars International Travel Retail and L’Oréal Travel Retail as a Platinum Partner for Trinity 2017.

INTERNATIONAL. Dufry Group, the world’s leading travel retailer by annual sales, has been named as a Platinum Partner for The Trinity Forum, which takes place in Bangkok on 25-27 October.

The event, the world’s leading airport commercial revenues conference, will be hosted by King Power International Company (Thailand).

As reported, it will take place at the Pullman Bangkok King Power Hotel, next to the retailer’s spectacular Rangnam Road downtown duty free store. The Trinity Forum is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

“We are delighted to once again be a Platinum Sponsor of this important global industry event,” said Dufry CEO Julián Díaz. “At this moment in time, it is more important than ever for the key industry players to come together and share their knowledge, best practice, concerns and explore solutions for our mutual benefit.

“Passenger numbers continue to increase steadily, and this has brought new passenger profiles into the mix; mainly through travellers from emerging markets and the introduction of younger generations into the travel market. The immediate effect and key transformation which we are all witnessing already, is towards an extremely heightened use of digital communication, hence our focus on digital and the customer this year at Dufry.

“We are also facing the challenge of a shift in passenger destination choices in the context of a dynamic global socio-economic climate. More than ever we need to share our learnings and expertise in order to grow as a sector. I am looking forward to a healthy and energetic discussion and we look forward to seeing you there.”

The Trinity Forum will begin with an Opening Cocktail reception on Wednesday 25 October, followed by the conference on 26 and 27 October, with a Gala Dinner to be hosted on the night of the 27th. An additional social programme for those intending to stay on in the Thai capital is being arranged.

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

Dufry joins Mars International Travel Retail and L’Oréal Travel Retail as a Platinum Partner for Trinity 2017, with further partnerships to be announced soon.

INTERNATIONAL. L’Oréal Travel Retail has been named as a Platinum Partner for The Trinity Forum, which takes place in Bangkok on 25-27 October.

The event, the world’s leading airport commercial revenues conference, will be hosted by King Power International Company (Thailand).

As reported, it will take place at the Pullman Bangkok King Power Hotel, next to the retailer’s spectacular Rangnam Road downtown duty free store. The Trinity Forum is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

L’Oréal Travel Retail Managing Director Vincent Boinay said: “The Trinity Forum is a unique opportunity for travel retail stakeholders from around the world to share the main concerns of our business and to build all together the future of the channel. L’Oréal, as the historical beauty leader in travel retail, has one mission: to offer the best of beauty to all travellers.”

Boinay added: “L’Oréal has high ambitions in this market: to develop new territories, new categories and to recruit new consumers. Thanks to our powerful portfolio of brands, from luxury to mass market, from dermocosmetics to haircare, I am confident in our capacity, with all our retail partners but also with airport authorities, to keep developing a sound and sustainable distribution channel, always more modern, exciting and service-oriented. I also believe that digital and sustainability will be the two revolutions of our industry in the forthcoming years.”

The Trinity Forum will begin with an Opening Cocktail reception on Wednesday 25 October, followed by the conference on 26 and 27 October, with a Gala Dinner to be hosted on the night of the 27th. An additional social programme for those intending to stay on in the Thai capital is being arranged.

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

L’Oréal – which joins Mars International Travel Retail as a Platinum Partner – has described travel retail as “the sixth continent” and a key platform in its drive to recruit one billion new consumers.

The company noted: “L’Oréal is constantly adapting to the increasing diversity of travellers across the world and is ideally positioned to offer them the products they seek, whatever their beauty rituals or their purchasing power. Within travel retail, L’Oréal is the only group to offer such a varied and complete range of beauty products. L’Oréal already has extensive expertise and strong relationships with client retailers, and has high ambition for the future of the channel.”

INTERNATIONAL. Mars International Travel Retail (MITR) has signed up as a Platinum Partner for The Trinity Forum 2017, which takes place in Bangkok on 25-27 October.

The event, which is the world’s most influential airport commercial revenues conference, will be hosted by King Power International Company (Thailand).

As reported, it will take place at the Pullman Bangkok King Power Hotel, next to the retailer’s spectacular Rangnam Road downtown duty free store. The Trinity Forum is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.

MITR General Manager Gary Clarke said: “Mars International Travel Retail is delighted to be partnering with ACI and The Moodie Davitt Report as a Platinum Sponsor of the 2017 Trinity Forum.

“MITR is the partner to grow the total confectionery category with a unique cross-segment position and the world’s biggest brands in chocolate and gum & confections. We are proud to be partnering the Trinity Forum at the highest level in 2017. This year’s increased profile is just one further way to show MITR’s total commitment to the confectionery category in travel retail.”

The Forum will begin with an Opening Cocktail reception on Wednesday 25 October, followed by the conference on 26 and 27 October, with a Gala Dinner to be hosted on the night of the 27th. An additional social programme for those intending to stay on in the Thai capital is being arranged.

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

 

 

THAILAND. The Trinity Forum, the world’s most influential airport commercial revenues conference, will take place this year on 25-27 October in Bangkok, hosted by King Power International Company (Thailand).

The event is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific. King Power previously co-hosted (with Airports of Thailand) a hugely memorable Trinity Forum in 2011. The first Platinum Sponsors will be announced this month.*

The event will be held at the Pullman Bangkok King Power Hotel, next to the retailer’s spectacular Rangnam Road downtown duty free store. It will begin with an Opening Cocktail reception on Wednesday 25 October, followed by the conference on 26 and 27 October, with a Gala Dinner to be hosted on the night of the 27th. An additional social programme for those intending to stay on in the Thai capital is being arranged.

The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, concessionaires and brands to the benefit of that critical fourth party – the travelling consumer.

“At no time in our industry’s history has the importance of enhanced partnership between industry stakeholders been greater” – King Power International Company Chief Executive Officer Aiyawatt ‘Top’ Srivaddhanaprabha

King Power International Company Chief Executive Officer Aiyawatt ‘Top’ Srivaddhanaprabha said: “We are delighted to see The Trinity Forum – the world’s leading airport commercial revenues conference – return to Bangkok and Thailand, following the hugely successful event here in 2011.

“Since then The Trinity Forum has grown further in influence and stature and at no time in our industry’s history has the importance of enhanced partnership between industry stakeholders been greater. We look forward to welcoming delegates from all over the world and delivering a taste of Thai hospitality that they will never forget.”

“The future surely lies in maintaining relevance through excellence and differentiation – lofty goals for which enhanced partnership is critical – and in fusing the physical and virtual retail worlds” – The Moodie Davitt Report Chairman Martin Moodie

The Moodie Davitt Report Chairman Martin Moodie said: “We’re honoured and privileged to bring The Trinity Forum back to Bangkok. Not only is it an amazing, vibrant city, but it is also one of the hot-spots of global travel retail. That is very much down to the ambition of this year’s host, King Power International Company, who have demonstrated time and again their commitment to investment, excellence and to the spirit of stakeholder partnership that underpins the Trinity concept.

“Travel retail, I believe, is at a crossroads, a sector buoyed by rising passenger traffic growth on the one hand but burdened by structural weaknesses and the challenge from e-commerce on the other. The future surely lies in maintaining relevance through excellence and differentiation – lofty goals for which enhanced partnership is critical – and in fusing the physical and virtual retail worlds. The Trinity Forum’s dual role is to champion excellence and innovation while challenging the sector’s structural weaknesses. We look forward to welcoming senior representatives from all the key stakeholder sectors to The Trinity Forum 2017 in Bangkok.”

ACI World Director General Angela Gittens said: “I am pleased to announce that Bangkok, Thailand will be the venue for the 2017 Trinity Forum in October — this year kindly hosted by King Power International Company. I note that ACI’s World Airport Traffic database showed that Thailand’s passenger traffic increased by an impressive +22.9% in 2015, demonstrating that the country is part of the emerging and developing Asia that promises robust passenger traffic and GDP growth in the years to come.

“With increased passenger volume comes greater opportunities for airport commercial activities and indeed, Thai airport non-aeronautical revenues per passenger in 2015 were well above average. As such, Bangkok makes a fitting venue for The Trinity Forum, which is the premier event for the innovating retail sector to showcase fresh concepts. We will have a fabulous line-up of the best and brightest from whom to learn and with whom to network and share.”

ACI Asia-Pacific Regional Director – Patti Chau said: “Over the years, The Trinity Forum has established itself as one of the most important and influential events on airport commercial revenues. Together with our partners, The Moodie Davitt Report and ACI World, we are excited that The Trinity Forum 2017 will be returning to Bangkok once again, hosted by the leading travel retail group, King Power.

“Delighting passengers by offering a comprehensive mix of brands throughout their airport journey, thereby maximising the non-aeronautical revenues, is on top of the agenda for our airport leaders. The Trinity Forum is an ideal platform for decision makers from airports, retailers and brands to collaborate and share best practices in order to achieve this mutual goal. The capital city of the Land of Smiles, Bangkok, will be the ideal location for this prestigious event. Together with our partners, we look forward to welcoming you to Bangkok in October 2017.”

*Contacts: To discuss sponsorship opportunities, please e-mail Sarah Genest at Sarah@MoodieDavittReport.com. If you have a suggestion for the conference programme please contact Martin Moodie at Martin@MoodieDavittReport.com

[This short film was produced in 2014 to mark King Power’s 25th anniversary]