THAILAND. Airports of Thailand President Nitinai Sirismatthakarn is the latest speaker to join arguably the most powerful line-up in The Trinity Forum’s history, for the 2017 event in Bangkok on November 1-3.
The Trinity Forum, the world’s most influential airport commercial revenues conference, will be hosted by King Power International Company (Thailand) and Airports of Thailand. The event is co-organised by The Moodie Davitt Report, ACI World and ACI Asia-Pacific.
Other additional speakers named in the programme include Sharon McCloskey, Vice President Marketing, Dallas Fort Worth International Airport; Khair Mirza, Associate, Modalis; John Pearce, Head of Retail & Commercial – Terminal, Adelaide Airport; and Yunjeong (Ashley) Jang, Manager – Concessions Division, Incheon International Airport Corporation.
They join a glittering line-up in a programme that now looks as follows:
The Trinity Forum 2017
Forum theme. ‘How does airport retail remain relevant in a changing world?’
Day 1 Wednesday 1 November
15.00 Registration commences
19.00 Opening Cocktail Evening hosted by King Power International and Airports of Thailand. Spirits and wines courtesy of Pernod Ricard Global Travel Retail.
Day 2 Thursday 2 November
08.00 Registration and refreshments
08.45 Opening remarks
Martin Moodie, Founder and Chairman, The Moodie Report
09.00 Angela Gittens, Director General, ACI World

Airports of Thailand President Nitinai Sirismatthakarn lends heavyweight support to this year’s Trinity Forum
09.15 Nitinai Sirismatthakarn, President, Airports of Thailand Public Company Limited
09.30 Host’s welcome. Aiyawatt ‘Top’ Srivaddhanaprabha, Chief Executive Officer, King Power International Company
09.40 The changing dynamic of Chinese travel retail and the Chinese traveller
Charles Chen, President, China Duty Free Group
10.10 Thought leadership (1)
Julián Díaz, CEO, Dufry
K. Guru Gowrappan, Global Managing Director, Alibaba Group
11.10 Coffee break hosted by Godiva
11.35 Thought leadership (2)
Dag Rasmussen, Chairman & CEO, Lagardère Travel Retail
Vincent Boinay, Managing Director, L’Oréal Travel Retail
12.35 The shape of things to come
Stephen Clarke, CEO WHSmith

Trinity leaders all: (Left to right) Lagardère Travel Retail Chairman & CEO Dag Rasmussen; King Power International Company Chief Executive Officer Aiyawatt ‘Top’ Srivaddhanaprabha; L’Oréal Travel Retail Managing Director Vincent Boinay
13.10 Lunch hosted by Furla
14.20 Driving and combating disruption – positive and negative – in airport commerce
Kian Gould, CEO, AOE
Adil Raihani, Co-Founder & Partner, The Blueprint Partnership
Nicole Foo, General Manager, Online Retail, Airside Concessions Division, Changi Airport Group
Karl-Heinz Dietrich, Executive Vice President, Fraport
Richard Barker, General Manager Retail and Commercial, Auckland Airport

(Left to right): AOE Chief Executive Officer Kian Gould; China Duty Free Group President Charles Chen; Senior Executive Vice President, King Power International Group Susan Whelan
15.40 Travel Retail and Corporate Social Responsibility
Olivier Bottrie, Global President, Travel Retail and Retail Development, The Estée Lauder Companies
16.00 Coffee Break hosted by Nestlé International Travel Retail
16: 30 ACI World session – Passenger personas and profiles across generations
Led by Stefano Baronci, Director of Economics, ACI World with additional speakers to be named
Sharon McCloskey, Vice President Marketing, Dallas Fort Worth International Airport
Khair Mirza, Associate, Modalis
John Pearce, Head of Retail & Commercial – Terminal, Adelaide Airport
Yunjeong (Ashley) Jang, Manager – Concessions Division, Incheon International Airport Corporation
17.30 Day 1 concludes

Top trio: (Left to right) Dufry CEO Julián Díaz; British American Tobacco International General Manager Jose Benikes, of (BATI); and Greater Toronto Airports Authority Vice President, Customer and Terminal Services Scott Collier join one of most impressive line-ups in The Trinity Forum’s 14-year history
19.15. Pre-Gala Dinner Cocktails
20.00. Gala Dinner hosted by King Power International and Airports of Thailand; Pre-Gala and Gala Dinner cocktails and wines & spirits courtesy of Pernod Ricard Global Travel Retail

(Left to right) Nicole Foo, General Manager, Online Retail, Airside Concessions Division, Changi Airport Group; Karl-Keinz Dietrich, Executive Vice President, Fraport; and Richard Barker, General Manager Retail and Commercial, Auckland Airport
Day 3 Friday 3 November
08.00. Networking and refreshments
09.00 Keynote 1. Targeting the consumer in a changing world
Thibault Villet, Co-Founder & Chairman, Mei.com; Glamour Sales
09.25 Changing consumers, Changing times, Changing needs
Doug Bagley, CEO, CIDF
Scott Collier, Vice President, Customer and Terminal Services. Greater Toronto Airports Authority Greater Toronto Airports Authority
Elena Stenholm, Vice President, Finavia, Helsinki Airport
10.20 Coffee Break hosted by Emcat Airport Food & Beverage Alliance
10.40 Keynote Address – Addressing the whole travel chain
Xavier Rossinyol, CEO, Gategroup
11.10 Airport panel – Future proofing the commercial offer
Winfried Hartmann, Senior Vice President Sales & Customer Relations, Fraport
Zenola Campbell, Vice President Concessions, Dallas/Fort Worth Airport
Andrew Gardiner, Chief of Retail, Melbourne Airport
12.00 Brand panel – Adapting the product offer to a new reality
Ian McLernon, Senior Vice President, Rémy Cointreau Global Travel Retail
Gerry Munday, Global Travel Retail Director, Furla
Jose Benikes, General Manager, British American Tobacco Global Travel Retail
13.00 Future positive? How will airport retail and dining look in the future
Susan Whelan, Deputy Managing Director, King Power International
Robbie Gill, Director, The Design Solution
Ivo Knuesel, Head of Category Planning, Mondelez World Travel Retail
13.50 Closing Lunch – hosted by Perricone MD
15.00 – Shuttle to The Museum of Floral Culture
Day 4 Saturday 4 November
08.30 – Shuttle to Bangkok National Museum
09.30 -11.00 – Activity Period
The Trinity Forum, first held in 2003, seeks to improve dialogue and mutual understanding between airports, retailers and brands to the benefit of the travelling consumer. Please click here for registration and other details.
Courtesy of King Power International, two tours are available to delegates, as follows:
- November 3rd – Friday afternoon tour from 3pm – 6.30pm – The Museum of Floral Culture
- November 4th – Saturday morning tour 8.30am – 12 noon – Bangkok National Museum

Voices of moderation: Travel retail’s two most experienced conference facilitators, Martin Moodie (left) and Dermot Davitt, will run the programme
Numbers are strictly limited and will be on a first-come, first-served basis.
If you would like to join the tours please confirm and register by contacting events@aci-asiapac.aero
This year’s theme is, ‘How does airport retail remain relevant in a changing world?’
Platinum sponsors* are Pernod Ricard Travel Retail, Dufry, L’Oréal Travel Retail, Mars International Travel Retail and SSP.

Alibaba Group Global Managing Director K. Guru Gowrappan (left) and The Estée Lauder Companies President Travel Retail Worldwide Olivier Bottrie are two of the big names to join this year’s speakers’ line-up

Alibaba has an extraordinary consumer reach and influence

(Left to right): Furla Global Travel Retail Director Gerry Munday; Dallas Fort Worth Airport Vice President Concessions Zenola Campbell; Finavia, Helsinki Airport Vice President Elena Stenholm

(Left to right) Doug Bagley, Chief Executive Officer CIDF; Xavier Rossinyol, Chief Executive Officer gategroup; Stephen Clarke, Chief Executive Officer WHSmith

(Left to right): Thibault Villet, Co Founder & Chairman, Mei.com, Glamour Sales; Andrew Gardiner, Melbourne Airport Chief of Retail

(Left to right) Adil Raihani, Co-Founder & Partner of The Blueprint Partnership; Ian McLernon, Senior Vice President, Rémy Cointreau Global Travel Retail; ACI World Director General Angela Gittens

(Left to right) Robbie Gill, Director, The Design Solution; Fraport Senior Vice President Sales & Customer Relations Winfried Hartmann; Ivo Knuesel, Head of Category Planning, Mondelez World Travel Retail

Sharon McCloskey, John Pearce, Head of Retail & Commercial – Terminal, Adelaide Airport and Yunjeong Jang, Manager – Concessions Division, Incheon International Airport Corporation, will appear in the ACI World workshop on day one
*The full list of Trinity partners to date is:
PLATINUM
Dufry
SSP
L’Oréal Travel Retail
Mars International Travel Retail
Pernod Ricard Global Travel Retail
GOLD
Shiseido Travel Retail
SILVER
Dubai Duty Free
Jim Thompson
OPENING COCKTAIL
King Power International
Airports of Thailand
GALA DINNER
King Power International
Airports of Thailand
LUNCH PARTNERS
Furla
Perricone MD
COFFEE BREAK PARTNERS
EMCAT
Godiva
Nestlé International Travel Retail
SPONSORING PARTNERS
Lacoste
Marshall Arts International
Oettinger Davidoff
Ricola
Rodenstock
Travel Food Services
Yaok Shopping
The Forum will begin with an Opening Cocktail reception on Wednesday 1 November, followed by the conference on 2 and 3 November. A Gala Dinner will be held on the night of the 2nd, with spirits and wines to be provided exclusively by Pernod Ricard Global Travel Retail.