Susan Gray

Susan Gray is a Managing Partner of airport commercial planning and strategy consultancy Concession Planning International (CPI). She has nearly 30 years’ experience in the airport industry, starting her career as an airport journalist, working for travel F&B operator SSP in global communications and business development roles, and for the past 17 years as a highly respected consultant to airports worldwide.

CPI are global experts in optimising commercial revenue for airports in existing terminals and new developments. On planning projects, they work with airport commercial teams, partners and stakeholders to identify optimal commercial space requirements, provide optioneering on mix, layouts and flow, and develop valuations of the opportunities. They also provide strategic, tactical and practical support when taking opportunities to market, from developing the leasing strategy to support with documentation and evaluation.

CPI has worked on hundreds of airport projects worldwide, with clients including London Heathrow, London Gatwick, Edinburgh, Amsterdam Airport Schiphol, Denver International Airport, Sydney Airport, Melbourne Airport, the new Istanbul Airport, Manchester Airport Group, Keflavík Airport, Perth Airport, Wellington Airport and many more.

CPI also runs popular airport commercial development and management courses for airport management, providing intensive professional development opportunities in this highly specialised area.

Susan is based in Sydney, Australia.