CHINA/INTERNATIONAL. Dubai Airports CEO Paul Griffiths, one of the aviation industry’s most influential figures, has joined the speaker lineup for The Trinity Forum (25-26 October).

In a one-to-one conversation with The Moodie Davitt Report Founder & Chairman Martin Moodie, he will share insights into the challenges of leading the world’s busiest airport for international travellers.

Dubai Airports CEO Paul Griffiths has made regular appearances at The Moodie Davitt Report events, engaging audiences with his views on the passenger experience

The Trinity Forum – the world’s number one airport commercial revenues conference – is hosted this year by Hong Kong International Airport and co-organised by The Moodie Davitt Report, ACI Asia Pacific & Middle East and ACI World.

Griffiths’ input will centre on the evolving customer experience at Dubai International Airport (DXB) and how the various commercial channels can better engage and satisfy passenger needs.

Griffiths has led DXB with distinction since 2007, latterly guiding it through the difficulties of the COVID-19 years. The recovery culminated in the airport exceeding pre-pandemic passenger numbers in the first half of 2023 (41.6 million passengers).

Prior to becoming Dubai Airports CEO in 2007, Griffiths was Managing Director at London Gatwick Airport. Before joining airport operator BAA in 2004, he spent 14 years with the Virgin Group, working closely with Sir Richard Branson as a Board Director of the Virgin Travel Group, responsible for the commercial activities of both Virgin Atlantic Airways and Virgin Trains.

The full Trinity Forum programme can be accessed here.

In other event news, The Trinity Forum has garnered the official support of the Hong Kong Tourism Board, with the event now promoted on its websites.

We are also pleased to announce our latest event partner, travel retail consulting firm One Red Kite, as the Day Two morning Coffee Break Partner.

One Red Kite is a specialist in turning travel retail data into value. Working with some of the world’s leading brands and prominent retailers, the consultancy uses its expertise to provide a range of services including data cleansing, data management, reporting and analysis.

The One Red Kite team aims to transform its clients’ data management processes by giving them clean, accurate data in an easy-to-use format. Brands can access their global performance in a few simple clicks, saving their businesses time and effort.

One Red Kite Founder & Managing Director Kevin Brocklebank is the author of the book Travel Retail: An Insider’s Guide

The company is a pioneer of destination targeting and basket analysis, and has developed tools to enable range optimisation based on passenger profile.

One Red Kite also undertakes category management projects, helping retailers to uncover powerful insights that can be used by their wider businesses to make better decisions on range, space, position in store, promotions and shopper targeting.

The consultancy’s services are underpinned by many years of experience in cross functional commercial roles in the travel retail environment.

One Red Kite Founder & Managing Director Kevin Brocklebank said: “We are delighted to be supporting The Trinity Forum this year. It is a wonderful opportunity to share knowledge, learnings and new perspectives.”

The Trinity Forum 2023 has garnered tremendous industry support with Pernod Ricard Global Travel Retail joining as a Diamond Partner and Beam Suntory Global Travel Retail, CAVU, DFS Group, Diageo Global Travel, L’Oréal Travel Retail, Nestlé and Qatar Duty Free all signing as Platinum Partners.

Room with a view: The prestigious Rosewood Hotel will serve as a superb venue for The Trinity Forum Gala Dinner

A stellar conference programme will be bolstered by outstanding networking opportunities and locations.

The Opening Cocktail on 25 October – hosted by Hong Kong International Airport with spirits provided by Diageo – will be staged at The Murray Hotel’s luxury dining and drinks venue Popinjays, which offers spectacular Hong Kong skyline views. The venue is a contemporary rooftop restaurant and stylish bar with an impressive 420 sq m wraparound terrace.

The following evening (26 October), the Gala Dinner will take place at the Rosewood Hotel Hong Kong, a luxury venue which soars over Victoria Harbour. The building and its facilities are described as “the crown jewel” of the Victoria Dockside arts and design district.

While The Trinity Forum conference will take place at Regala SkyCity Hotel on the grounds of HKIA, the host aims to ensure delegates will experience more of the Hong Kong city atmosphere by taking them to Hong Kong Island and Kowloon for the Opening Cocktail and Gala Dinner, respectively.

The Murray Hotel’s Popinjays will provide the high-class backdrop for The Trinity Forum Opening Cocktail 

Registration for The Trinity Forum is available at this link: https://trinityforum.events.

Preferential rates at the official hotels Regala SkyCity Hong Kong and Marriott SkyCity are available at https://trinityforum.events/travel-information-2023/

Delegates are encouraged to book early to avoid disappointment.

For enquiries, please contact The Moodie Davitt Report’s Asia Bureau Chief and Head of Marketing & Events Jeannie Wong at jeannie@moodiedavittreport.com. ✈